SMEs facing £18.6bn late payment problem


A massive £18.6bn is the figure put on outstanding payments owed to Britain’s small-to-medium sized enterprises (SMEs) – a leap of £2.6bn in the last year. That’s the main conclusion to come out of new research commissioned by Bacs Payment Schemes Limited (Bacs), the company behind Direct Debit and Bacs Direct Credit.

When quizzed as part of Bacs’ annual business omnibus, SME owners from around the country claimed fewer of them were experiencing late payment problems than a year ago (59% in 2006 versus 51% today). However, further probing from Bacs about the value of outstanding money unearthed a bleaker picture. Figures showed that the average amount owed to an SME at any one time is £30,000 - an alarming figure considering almost a third (29%) of those surveyed claimed they could go bust if faced with overdue invoices of up to just £20,000.

The not-for-profit industry body behind Direct Debit and Bacs Direct Credit also found that almost a fifth of SMEs (19%) now employ a dedicated person to chase in late payments – losing an average of 17 working days a year to this onerous task.

Figures also revealed some stark differences in the regions, with SMEs from Greater London faring far worse than their counterparts in other areas. They are the most likely to experience a problem with late payments – 65% versus the national average of 51%. They are owed an average of £51,000 at any one time, that’s £21k over the national figure ,and they are spending, on average, 38 days a year chasing in late payments – that’s more than double the amount of time spent by companies in any other region.

In comparison, SMEs in the North East (including Yorkshire and Humberside) are the least likely to experience problems – 42% have issues with late payments at one time or another versus the national average of 51%. And North West SMEs have the best results when it comes to chasing in overdue invoices – 45% have experienced late payments from customers from time to time, far less than the national average, and they spend an average of just 12 days a year chasing guilty suppliers.

Commenting Michael Chambers, managing director of Bacs, said: “Our latest business figures paint an interesting picture about the culture of late payments across Great Britain – with some surprising regional pockets of success, and failure. But the most striking thing – at a national level – is that the scale of late payments has grown in value yet again, despite companies investing a significant amount of time and money to secure the demise of the problem.

"Making the decision to employ someone to chase in late payments is a big step for any SME company – and it can be effective. But it can also be time consuming and repetitive month-on-month if the right tactics aren’t employed from the start. British SMEs need to be much smarter about tackling late payments and should use a range of solutions, including automated payments, to stamp out the problem once and for all."

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